Case Study
Premia Properties is a Greek real estate investment company with a diversified property portfolio.
Services
Training
Premia property in Tavros, Athens
Industry
Real estate investment
Company Size
20–50 employees
Timeline
In-house programme · September 2026
September 2026
Premia Properties
“Silvercrest AI’s training was clear, practical and tailored to the needs of different teams at Premia. It combined AI fundamentals and the practical use of Microsoft Copilot with examples from our everyday work, giving participants a useful framework they can apply in practice.”
Nikolaos Baziotis
CFO / CIO · Premia Properties
The brief
Premia wanted to turn interest in AI into practical confidence across its teams. Our role was to connect AI fundamentals to their everyday work, with examples suited to different roles and space for questions. Following an initial workshop, the collaboration grew into an in-house programme in Athens. The programme brought 25 participants together to explore familiar documents, decisions and information through live demonstrations and open discussion.
The Athens meeting room became a shared space for explanations, live demonstrations and discussion. The training moved from understanding what AI can and cannot do to examining familiar work: preparing information, reviewing spreadsheets, drafting documents and shaping presentations. A printed reference guide kept the frameworks close at hand. The format made it possible to connect the same foundations to different roles, while keeping confidentiality and human review part of the conversation.
The training
The programme began with the AI landscape, the strengths and limitations of current models, and the information that should not be shared. It introduced a practical framework for delegation, description, discernment and diligence: deciding what to hand over, explaining the task clearly, checking the result and staying accountable. Participants then explored a seven-part prompting structure, five prompting techniques and reusable examples relevant to real estate work. The practical Copilot segment connected these ideas to Outlook, Teams, Excel, Word and PowerPoint, using a fictional portfolio review to show how related tasks can fit together without relying on confidential company information.
How each session was structured
Three blocks connected AI foundations, hands-on practice and questions from the teams, with examples adapted to their roles.
What current models can and cannot do, common failure patterns and which information should never be shared.
Live work in Outlook, Teams, Excel, Word and PowerPoint, built around a fictional portfolio review.
03
Open questions from the teams, applied to their own tasks, with room to test ideas on the spot.
Confidentiality built in
All exercises used fictional data, so participants could practise freely without exposing confidential company information.
At a glance
From a first workshop to a wider team programme, with materials that stay with Premia.
The details
What the programme included
A pre-session conversation to understand the teams, their tools and their typical tasks
Content adapted separately for leadership and finance, and for legal, investment and audit roles
A working framework for deciding what to delegate to AI and how to check the result
Structured prompting techniques with real estate examples
Live Microsoft Copilot demonstrations across the Office applications the teams use every day
A 12-page reference handout, reusable prompt templates and the full presentation
Email support in the weeks after the sessions
How the engagement grew
First session: an in-person workshop in Athens with a first group
Feedback: Premia asked for a follow-up for more of its teams
Follow-up: further sessions in Athens, each tailored to the group’s roles
After the sessions: materials shared internally and support by email
What the teams took away
What changed for the team
A framework for deciding when and how to use AI
Structured prompting techniques with work-related examples
Practical Microsoft Copilot demonstrations
A 12-page reference handout and reusable templates
The presentation and supporting materials after the session
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