Resources

Artificial intelligence can feel confusing from the outside, but most of the buzzwords boil down to a few core ideas. This post walks through the basic concepts so anyone can start understanding and using AI in their work.

In a world where inboxes are flooded with generic sales emails, standing out requires more than just good copywriting, it demands personal relevance. That’s why our team built an AI-driven personalization engine designed to transform how businesses connect with prospects at scale.

Most teams record sales, discovery, and closing calls, but very few actually learn from them in a systematic way. Managers might listen to a handful of calls, give ad hoc feedback, and then move on. Patterns get missed, objections repeat, and reps keep “winging it” instead of iterating on what works.

For any service-based business, speed is currency. We recently partnered with a high-performance marketing agency facing a critical operational hurdle. Despite a healthy pipeline of leads, their conversion process was stalling.

Creating agentic AI projects - systems that can reason, act, and learn autonomously - requires practical and thoughtful engineering. At Silvercrest AI, the following ten principles form the foundation for project success.

Prompt engineering is both an art and a science, driving the effectiveness of today’s AI systems. Drawing from research-backed strategies and real-world experimentation, this post distills critical practices from top prompt engineers. Helping you get more precise, accurate, and impactful outputs every time.