WORKFLOW DETAIL

Start new clients without the handover scramble.

Start new clients without the handover scramble.

For agencies and service teams: turn an agreed engagement into a clear onboarding process with owners, required information and next steps.

For agencies and service teams: turn an agreed engagement into a clear onboarding process with owners, required information and next steps.

A signed agreement should start the work.

A signed agreement should start the work.

The opportunity

Sales has the context. Delivery needs it somewhere else.

Sales has the context. Delivery needs it somewhere else.

A new client means creating records, requesting information, assigning tasks and briefing the delivery team. We connect those steps so the same details do not have to be re-entered or rediscovered.

The agreed scope remains the source of truth. Automation prepares the handover; your team approves commitments and exceptions.

THE WORKFLOW

From agreed scope to a prepared project

01

Confirm

Capture the approved scope, client details and responsible team.

02

Prepare

Create linked records, folders and tasks in the existing tools.

03

Start

Review missing inputs and hand the work to a named delivery owner.

A clear review point before handover.

Unclear inputs return to a named owner. Approved work moves to the next agreed step, with the source and status still attached.

Starting point

Begin with the actual handover

Begin with the actual handover

We map the signed scope, required client details, delivery roles and tools. Different service types can follow different checklists without losing a shared standard.

What you get

One prepared start for the team

One prepared start for the team

Create the project or account, prepare tasks, assign responsibility and track missing inputs. Notifications tell the right person what is ready and what still needs attention.

Useful for marketing agencies, advisory businesses and property-service teams with repeated onboarding work.

How we build it

Make missing information visible early.

Make missing information visible early.

We define the trigger, mandatory fields and the point at which a person must approve the start. Failed connections and incomplete records need an owner and a recovery path.

A pilot can cover one service package and one handover before extending to the rest of the business.

Your first step

Walk us through your last onboarding.

Walk us through your last onboarding.

We will identify where information was copied, lost or delayed and define a small first workflow around those steps.

Tool access, responsibilities and ongoing support are agreed before implementation.

Let's find your first quick win.

Process and data flow map

Impact and effort assessment

Clear next steps & timeline

Sofia Kakkava, Founder of SK Consulting
HotelQuote CEO
Oliver Mascarenhas, Head of Sales at Centtrip
Hans Hahn
Nikolaos Baziotis, CFO / CIO at Premia Properties

Trusted by leading organisations across industries

30%

More team capacity*

200%

First-year ROI*

15+

Long-term clients

* Based on figures collected from our client projects. Results vary by scope and starting point.

Silvercrest AI

Silvercrest AI

Tell us what you want to change, and we will tell you what we would do first.

We’ll review your message and agree the next step with you.

Let's find your first quick win.

Process and data flow map

Impact and effort assessment

Clear next steps & timeline

Sofia Kakkava, Founder of SK Consulting
HotelQuote CEO
Oliver Mascarenhas, Head of Sales at Centtrip
Hans Hahn
Nikolaos Baziotis, CFO / CIO at Premia Properties

Trusted by leading organisations across industries

30%

More team capacity*

200%

First-year ROI*

15+

Long-term clients

* Based on figures collected from our client projects. Results vary by scope and starting point.

Silvercrest AI

Silvercrest AI

Tell us what you want to change, and we will tell you what we would do first.

We’ll review your message and agree the next step with you.

Let's find your first quick win.

Process and data flow map

Impact and effort assessment

Clear next steps & timeline

Sofia Kakkava, Founder of SK Consulting
HotelQuote CEO
Oliver Mascarenhas, Head of Sales at Centtrip
Hans Hahn
Nikolaos Baziotis, CFO / CIO at Premia Properties

Trusted by leading organisations across industries

30%

More team capacity*

200%

First-year ROI*

15+

Long-term clients

* Based on figures collected from our client projects. Results vary by scope and starting point.

Silvercrest AI

Silvercrest AI

Tell us what you want to change, and we will tell you what we would do first.

We’ll review your message and agree the next step with you.